Our website uses cookies
We use cookies for website functionality and to help analyse our traffic so we can improve our services. Necessary cookies help make the website usable by enabling basic functions like page navigation, the website cannot function properly without these cookies. Please choose your preferences below. Cookie Information
Allow all Cookies Allow selection
Children, young people and their families sometimes need a little extra help.
The Families First Advice Line is the first point of contact for parents, carers and professionals who have, or are working with children age 0-18 residing in the Vale of Glamorgan.
The Families First Advisors offer a personal service with an aim of listening to and assessing the strengths and needs of each family. We offer information and advice to support families in resolving their difficulties independently and assist them in accessing other services to support them further if required.
Families First Advice Line will aim to:
If we are unable to answer your questions or resolve your concerns we will make every effort to identify a service that can.
Monday to Friday: 9.00am – 4.30pm
familiesfirstadviceline@valeofglamorgan.gov.uk